Frequently Asked Questions
How to book a spa appointment online?
Booking a spa appointment online is simple. Visit the Drift Spa website, navigate to the "Appointments" section, select your desired service, and choose a date and time that works for you. Follow the prompts to complete your booking.
What services are offered at Drift Spa?
Drift Spa offers a range of luxury wellness services, including soothing massages, rejuvenating facials, and various body treatments designed to promote relaxation and enhance overall well-being.
What are the hours of Drift Spa?
The hours of Drift Spa are as follows: Monday to Friday, 9 AM to 8 PM; Saturday, 9 AM to 6 PM; and Sunday, 10 AM to 5 PM.
Where is Drift Spa located in Lancaster?
Drift Spa is located within the Lancaster Marriott Penn Square at 25 South Queen Street, Lancaster, PA.
How can I schedule a massage at Drift Spa?
To schedule a massage at Drift Spa, simply visit our website or call us directly at our contact number. Our friendly staff will assist you in selecting the perfect treatment and booking your appointment.
What promotions are available at Drift Spa?
Promotions available at Drift Spa include seasonal discounts on select services, special packages for couples, and exclusive offers for gift card purchases. Check our website or social media for the latest updates on current promotions.
Is there a cancellation policy for appointments?
Drift Spa has a cancellation policy for appointments. We kindly request that you notify us at least 24 hours in advance to avoid any cancellation fees. Your understanding helps us maintain our commitment to all clients.
How do I contact Drift Spa directly?
To contact Drift Spa directly, you can call us at [insert phone number] or visit our website for more information. We look forward to assisting you with your wellness needs!
What types of massages are available?
The types of massages available at Drift Spa include Swedish, deep tissue, hot stone, and aromatherapy, each designed to promote relaxation and rejuvenation tailored to your needs.
Are there any membership options at Drift Spa?
Drift Spa offers various membership options designed to enhance your wellness experience. Members enjoy exclusive discounts on services and products, ensuring a luxurious and rejuvenating visit every time.
Can I book a group spa appointment?
You can book a group spa appointment at Drift Spa. We offer tailored packages for groups to ensure a relaxing and rejuvenating experience for everyone. Please contact us for more details and to schedule your appointment.
What should I expect during my first visit?
During your first visit, you can expect a warm welcome, a brief consultation to discuss your needs, and a serene environment designed for relaxation. Our skilled therapists will guide you through your chosen treatment, ensuring a rejuvenating experience.
Are gift cards available for spa services?
Gift cards are available for all spa services at Drift Spa. They make the perfect gift for anyone looking to experience relaxation and rejuvenation.
How far in advance should I book?
Booking your spa appointment in advance is recommended to ensure availability. We suggest scheduling your visit at least a week ahead, especially during peak times or holidays, to secure your preferred services.
What is the best time to visit Drift Spa?
The best time to visit Drift Spa is during weekdays when it tends to be less crowded, allowing for a more serene and relaxing experience. Early mornings or late afternoons are also ideal for enjoying our services in a tranquil atmosphere.
Are there any age restrictions for services?
Age restrictions for services at Drift Spa apply; clients must be at least 18 years old to receive most treatments. Minors may receive services with parental consent and supervision.
Can I customize my spa treatment?
You can customize your spa treatment at Drift Spa to suit your individual needs and preferences. Our skilled therapists will work with you to create a personalized experience that enhances your relaxation and rejuvenation.
What safety measures are in place at Drift Spa?
The safety measures in place at Drift Spa include rigorous sanitation protocols, staff health screenings, and adherence to social distancing guidelines to ensure a safe and relaxing environment for all guests.
Is parking available at Drift Spa?
Parking is available at Drift Spa for the convenience of our guests. You can easily access our facility within the Lancaster Marriott Penn Square, ensuring a stress-free visit.
What should I bring for my appointment?
For your appointment at Drift Spa, you should bring a valid form of identification, any necessary medical information, and comfortable clothing to change into. We provide all spa essentials, so just relax and enjoy your experience!
Are there any special packages for couples?
Drift Spa offers special packages designed specifically for couples, providing a serene and intimate experience that includes luxurious massages and rejuvenating treatments. These packages are perfect for celebrating special occasions or simply enjoying quality time together.
How can I find directions to Drift Spa?
To find directions to Drift Spa, you can use Google Maps by entering our location within the Lancaster Marriott Penn Square. Alternatively, visit our website for a map and detailed directions.
What is the cancellation fee for missed appointments?
The cancellation fee for missed appointments at Drift Spa is 50% of the service cost if the appointment is not canceled at least 24 hours in advance.
Are walk-ins accepted at Drift Spa?
Walk-ins are accepted at Drift Spa, but to ensure availability and receive your preferred service, we recommend making an appointment in advance.
What are the benefits of spa treatments?
The benefits of spa treatments are numerous, including enhanced relaxation, stress relief, improved circulation, and rejuvenation of the skin. These treatments promote overall wellness and can significantly elevate your mood and well-being.
How can I leave feedback about my experience?
Leaving feedback about your experience is easy. You can share your thoughts by filling out our online feedback form on our website or by contacting us directly via email or phone. We value your input!
What is the average duration of treatments?
The average duration of treatments at Drift Spa typically ranges from 60 to 90 minutes, allowing ample time for relaxation and rejuvenation during your visit.
Are there any loyalty programs for frequent visitors?
Drift Spa offers a loyalty program for frequent visitors, allowing you to earn points with each visit that can be redeemed for discounts on future services and exclusive offers.
Can I reschedule my appointment online?
You can reschedule your appointment online. Simply log into your account on our website, navigate to your bookings, and select the option to change your appointment to a new date and time that suits you.
